Privacy Policy for Using R-Jeng Food Delivery App in South Africa

1. Introduction

Welcome to R-Jeng. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery app. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

a. Personal Information:

• Name
• Email address
• Phone number
• Delivery address
• Payment information

b. Non-Personal Information:

• Device information (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, time spent on the app)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and delivering your orders
• Communicating with you about your orders and account
• Improving our app and services
• Personalizing your experience
• Conducting analytics and research to improve our services
• Ensuring security and preventing fraud

4. Sharing Your Information: User Data

We may share your information with:

• Restaurants and delivery personnel to fulfill your orders
• Payment processors to process your transactions
• Service providers who perform services on our behalf
• Law enforcement or regulatory agencies if required by law
• Other parties with your consent or as directed by you

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

7. Your Rights

You have the right to:

• Access and review your personal data
• Correct any inaccuracies in your personal data
• Request the deletion of your personal data
• Object to or restrict the processing of your personal data
• Withdraw your consent at any time

To exercise these rights, please contact our customer support team through the app.

8. Children's Privacy

Our app is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a user under the age of 18, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through the app or via email. Your continued use of the app after such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our customer support team through the app.

By using the R-Jeng app, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for choosing R-Jeng for your food delivery needs!